Belle Escapes

FAQs.

For Guests.

  • Belle Escapes is a premium short-stay accommodation brand offering a curated collection of exceptional holiday homes, boutique retreats, and unique stays across Australia. We provide a seamless, personalised booking experience with a focus on quality, comfort and local expertise.

  • Booking direct gives you access to the best available rates with no hidden third-party fees, exclusive offers available only on our website, and personalised service from our local teams.

  • Our portfolio includes luxury homes, boutique guesthouses, country stays, eco escapes, beach houses, and city retreats. Every property is carefully selected for its quality, character and location, ensuring an exceptional stay for couples, families or groups.

  • Yes. All properties are professionally managed with hotel-standard cleaning, regular maintenance and on-the-ground support from local teams. This ensures a consistently high standard of comfort, presentation and service throughout your stay.

  • Bring your four-legged companion along! Many of our Belle Escapes homes are pet-friendly. Simply select the pet-friendly filter or browse our curated Pet-Friendly Experiences collection. Our team is always here to help you find the ideal escape for you and your pet.

  • Our local teams are on hand to provide support before, during and after your stay. Whether it’s help with check-in, local recommendations, or assistance with any issues, you’ll have direct access to friendly experts who know the area and can provide local recommendations for whatever you may need.

For Owners.

  • Belle Property Escapes is a premium short-term rental management brand within the Belle Property network, specialising in luxury holiday homes, boutique retreats and unique stays across Australia. We combine the professionalism and credibility of a national real estate brand with the personalised service of a boutique hospitality business.

    Each property is represented by a local Belle Property office, ensuring trusted, hands-on management and exceptional guest care. Our full-service offering includes marketing and photography, dynamic pricing, guest communications, professional cleaning and maintenance, compliance management and detailed financial reporting; all of which is designed to maximise your property’s performance and protect your investment.

    To learn more, simply contact your nearest Belle Escapes office for a friendly conversation or property appraisal.

  • You’ll have complete visibility over your property’s performance through monthly financial statements and our owner portal, where you can access real-time booking data, occupancy rates, and net rate forecasts. Your property is professionally marketed across the Belle Escapes website, major booking platforms, social media, and featured in publications such as Sitchu magazine to maximise exposure and returns.

    When you wish to enjoy your property personally, simply block your preferred dates in the owner portal, and we’ll manage everything else for a seamless experience.

  • Owner payments are processed monthly (unless otherwise specified in your agreement) and are accompanied by a detailed statement outlining income, expenses, and management fees. Funds are deposited directly into your nominated bank account, ensuring both convenience and transparency.

    Nightly rates are set using a combination of dynamic pricing technology and local market insight, ensuring optimal occupancy and strong returns throughout the year. Rates automatically adjust to reflect demand, seasonality, and key local events.

    Our management fees are competitive and performance-based, covering every aspect of service, from marketing and guest communications to full operational support. Your local Belle Escapes office will provide a clear, tailored proposal outlining the specific fee structure for your property.

  • Your property is professionally cleaned and maintained to the highest standard after every stay, with regular inspections and scheduled maintenance to keep it in excellent condition. To protect your investment, we use Good to Book, an advanced risk management technology integrated within our PMS, to carefully screen and verify guests, ensuring the right people stay in your property.

    Our local guest experience and concierge teams manage all communication, check-ins, and on-the-ground support, providing a seamless, hands-off experience for you. In the rare event of damage, we take care of the entire process, from assessment and repair to bond recovery, quickly and professionally on your behalf.

  • Each owner has a dedicated local Escapes Manager who oversees the property, provides regular updates, and ensures every aspect of the investment is managed with care and precision.

    We focus on building trusted, professional relationships with our owners, working collaboratively to position each property strategically within the market to maximise returns.

    Our service is fully managed, allowing you to enjoy passive income while we handle every detail, from bookings and pricing to guest experience and property presentation.

  • At Belle Escapes, we take compliance and protection seriously. Our team stays up to date with all local short-term rental regulations to ensure your property meets required safety and registration standards, including fire safety equipment, smoke alarms, and guest ID verification.

    We also recommend maintaining short-term rental insurance for comprehensive coverage of guest stays, liability, and property damage. Our team can guide you toward suitable insurance options and help ensure your property remains fully compliant and protected at all times.